❓ Got questions about 1xbe? — Browse all answers in our FAQ below 💳 Deposits from Rs 100 via Easypaisa, JazzCash, NayaPay & more 🏏 PSL Betting — Live in-play odds on every match ⚡ Withdrawals to Easypaisa — typically under 15 minutes 🎁 New player? — 150% welcome bonus up to Rs 15,000 ❓ Got questions about 1xbe? — Browse all answers in our FAQ below 💳 Deposits from Rs 100 via Easypaisa, JazzCash, NayaPay & more 🏏 PSL Betting — Live in-play odds on every match ⚡ Withdrawals to Easypaisa — typically under 15 minutes 🎁 New player? — 150% welcome bonus up to Rs 15,000
Frequently Asked Questions

1xbe FAQ – Answers for Pakistani Players on Betting

Everything you need to know about your 1xbe account — deposits, withdrawals, PSL betting, Ludo, Andar Bahar, bonuses, responsible gaming, and account security. All in one place, written plainly for Pakistani players.

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Account & Registration

Registering on 1xbe takes under two minutes. Go to the Register page, enter your Pakistani mobile number, create a secure password, fill in your name and date of birth, confirm your province and city, then agree to the Terms and Conditions. An OTP is sent to your mobile for verification. Once verified, your account is live and you can make your first deposit immediately. Registration is completely free — 1xbe charges no sign-up fees whatsoever.

No — 1xbe operates a strict one-account-per-player policy. Creating multiple accounts is a breach of our Terms and Conditions and will result in all associated accounts being suspended. If different people in the same household each want to bet on 1xbe, each person must register with their own individual mobile number, personal details, and payment method. If you have forgotten your login, use the password reset option rather than opening a new account.

You do not need your CNIC at registration. You only need your Pakistani mobile number, name, and date of birth. However, 1xbe may request CNIC verification before processing larger withdrawals or if your account is flagged for a security review. Providing accurate personal details at registration — details that match your CNIC exactly — avoids delays when that point arrives. It is always easier to get it right from the start.

18 years old, with no exceptions. 1xbe takes age verification seriously. Any account found to belong to a player under 18 is closed immediately and all deposited funds are returned to the source payment method. If you are a parent or guardian and suspect a minor has used your 1xbe account or payment details, contact support@1xbe.online immediately.

You can close your account by emailing support@1xbe.online with your registered mobile number and a clear request for account closure. Before closing, make sure to withdraw any remaining PKR balance — it cannot be accessed once the account is closed. If you are closing your account because of a gambling concern, consider using the self-exclusion tool instead, which preserves your account and balance while keeping you away from the platform. Read more on our Responsible Gaming page.
Deposits & Payment Methods

1xbe accepts deposits via Easypaisa, JazzCash, NayaPay, SadaPay, bank transfers (IBFT), and Visa/Mastercard debit or credit cards. All transactions are processed in Pakistani Rupees (PKR). Easypaisa and JazzCash are the most popular choices among Pakistani players — deposits typically reflect in your 1xbe account within seconds of completing the payment on your mobile wallet app.

The minimum deposit on 1xbe is Rs 100. This applies across all supported payment methods including Easypaisa, JazzCash, NayaPay, SadaPay, and bank cards. There is no maximum deposit limit set by 1xbe — however, individual payment providers such as Easypaisa and JazzCash have their own daily transaction limits which you will need to check directly with them if you plan to make very large deposits.

Easypaisa and JazzCash deposits typically appear in your 1xbe account within seconds of completing the payment — usually under one minute. NayaPay and SadaPay deposits are similarly fast. IBFT bank transfers can take between a few minutes and up to two hours depending on the sending bank's processing speed. Card deposits are usually credited within one to five minutes. If a deposit has not appeared after the expected timeframe, email support@1xbe.online with your transaction reference number.

This occasionally happens when there is a delay at the payment provider's end. First, confirm the transaction completed on your Easypaisa or JazzCash app — look for a confirmation SMS or the transaction in your wallet history. If it shows as completed, give it five minutes. If funds still have not appeared after 30 minutes, contact support@1xbe.online with your 1xbe account mobile number, the payment method used, the amount in PKR, and the transaction reference number. Our team will trace and credit the deposit, typically within one hour.

1xbe does not charge any deposit fees. Your deposited amount is credited to your account in full. However, your payment provider — Easypaisa, JazzCash, or your bank — may apply their own small transaction fees depending on the type of transfer. These fees are charged by the provider and are outside 1xbe's control. Check your payment provider's current fee schedule if you are concerned about this.
Withdrawals & Payouts

Log in to your 1xbe account, go to the withdrawals section, select your preferred payment method (Easypaisa, JazzCash, or whichever method you used to deposit), enter the withdrawal amount in PKR, and confirm. Most withdrawals to Easypaisa and JazzCash arrive within 15 minutes. You can only withdraw to a payment method you have previously used for deposits on your 1xbe account — this is a security measure.

The minimum withdrawal amount on 1xbe is Rs 200. There is no maximum per-transaction limit set by 1xbe for most players — however, accounts flagged for their first large withdrawal may be asked to complete identity verification using their CNIC before the payment is processed. This is a standard anti-money-laundering procedure and is completed quickly in most cases.

The most common reasons for withdrawal delays on 1xbe are: (1) an outstanding identity verification request — check your registered email or SMS for a notification; (2) an active bonus with an incomplete wagering requirement — bonus funds must be fully wagered before the associated funds can be withdrawn; (3) a technical issue at the payment provider's end during peak hours. If your withdrawal has been pending for more than two hours without explanation, email support@1xbe.online with your account details and withdrawal reference.

No. For security reasons, withdrawals can only be made to the same payment method and account number used for deposits on your 1xbe account. This prevents fraud and ensures that winnings always go to the rightful account holder. If your payment method has changed — for example your Easypaisa number has changed — contact support@1xbe.online and the team will guide you through the verification process to update your withdrawal method.
Bonuses & Promotions

1xbe offers a 150% welcome bonus on your first deposit, up to a maximum of Rs 15,000. For example, if you deposit Rs 5,000 your account is credited with an additional Rs 7,500 in bonus funds — giving you Rs 12,500 total to bet with. The bonus is credited automatically on your first deposit after registering — there is no code to enter. Minimum qualifying deposit is Rs 100. Wagering requirement is 10x the bonus amount on sports at minimum odds of 1.50. Full terms are on our Terms and Conditions page.

A wagering requirement means you must place bets totalling a specified multiple of your bonus before the bonus balance can be withdrawn as cash. For 1xbe's welcome bonus, the wagering requirement is 10x the bonus amount. So if you received Rs 3,000 as a bonus, you need to place bets totalling Rs 30,000 (at minimum odds of 1.50) before you can withdraw the bonus funds. Your own deposited money can be withdrawn at any time — only the bonus portion has a wagering requirement attached to it.

Yes. 1xbe runs regular promotions for existing players — PSL season offers, Friday reload bonuses on deposits, Ludo tournament prize pools in PKR, and exclusive cashback promotions on cricket bets. These are announced inside your account dashboard and sent via SMS to registered players who have opted in to marketing communications. If you opted out of marketing during registration, log in to your account settings to opt back in so you do not miss time-sensitive offers.

The most common reasons are: (1) your deposit was below the Rs 100 minimum qualifying amount; (2) the deposit was made before your registration was fully verified; (3) you had a promo code in the registration form that conflicted with the default welcome offer; or (4) a brief technical delay — sometimes the bonus takes a few minutes to appear after the deposit lands. If 30 minutes have passed and the bonus is still missing, contact support@1xbe.online with your account number and deposit amount.
Cricket Betting & PSL

1xbe offers 40+ markets per PSL match including match winner, top batsman, top bowler, total runs in an over, total sixes in the match, method of first dismissal, man of the match, and many more. During live PSL matches, markets are updated ball by ball giving you the opportunity to bet in-play as the game evolves. Head to PSL Betting when a match is scheduled to see the full market list.

If a PSL match is abandoned before a result can be reached under DLS or other regulations, most match-level bets (match winner, total runs etc.) are voided and your stake is returned to your 1xbe account balance. Bets on markets that were already settled before the abandonment — such as a completed over's runs — stand. Detailed settlement rules for all markets are available in the Terms and Conditions.

1xbe displays odds in decimal format by default. The decimal odds number represents your total return per Rs 1 staked — including your original stake. For example, odds of 2.50 on a team means that for every Rs 1,000 you bet, you receive Rs 2,500 back if you win — Rs 1,500 profit plus your Rs 1,000 stake back. The higher the odds number, the less likely the outcome is considered to be and the bigger the potential return. Visit our Betting Odds page for a full explainer.
Games — Ludo, Andar Bahar, Crash & Baccarat

1xbe Ludo uses the classic Ludo board game format you already know — but with real PKR stakes. You join a table with other 1xbe players, each player pays an entry fee in PKR from their account balance, and the winner takes the prize pool minus a small platform fee. Tournaments with larger prize pools are scheduled regularly. Navigate to Ludo Games in your account after logging in to see available tables and tournaments.

Yes. 1xbe Andar Bahar features live professional dealers streaming in HD. The game is played with a real physical card deck — the dealer reveals a joker card, then deals cards alternately to the Andar and Bahar piles until a matching card appears. You bet on which side the match will land. Multiple tables run simultaneously 24/7. Visit the Andar Bahar section from your 1xbe account to see available tables.

Crash Games are fast-paced multiplier games available on 1xbe. You place a bet before each round starts. A multiplier then begins climbing from 1.00x upward. Your job is to cash out before the multiplier "crashes" — the moment it crashes, any uncashed bets lose. Cash out early for a guaranteed smaller return; wait longer for a bigger multiplier at the risk of losing everything. All outcomes on 1xbe Crash Games are provably fair — you can verify each round's result independently. See Crash Games for more detail.

Yes. 1xbe Baccarat tables have accessible minimum bet sizes suitable for players with smaller PKR balances. You do not need a large bankroll to enjoy live Baccarat. The game is straightforward — you bet on Player, Banker, or Tie before each hand is dealt. Results are determined immediately. Visit the Baccarat section after logging in to see the current table minimum bets.
Account Security

1xbe uses SSL (HTTPS) encryption on all pages, meaning all data transmitted between your device and 1xbe's servers is encrypted and unreadable to third parties. Passwords are stored using industry-standard hashing — they are never stored in readable form. Account logins are monitored for unusual patterns, and any login from an unfamiliar location or device triggers additional verification. You can also enable OTP-based login for an extra security layer.

Email support@1xbe.online immediately with the subject line "Unauthorised Account Access." Include your registered mobile number, approximate time of the incident, and any details you have. The support team will freeze your account within minutes of receiving the report, investigate the incident, and guide you through recovering full control. Change your password on any other platforms where you use the same credentials, as a compromise usually originates from a reused password rather than a 1xbe-specific breach.

Never. 1xbe support staff will never ask you for your account password, your OTP code, your full Easypaisa or JazzCash PIN, or your CNIC number by phone or chat. Any message — through any channel — claiming to be from 1xbe and asking for these details is fraudulent. Do not respond to it; forward it to support@1xbe.online so we can investigate. Always ensure you are on the correct domain (1xbe.online) before logging in.
Responsible Gaming

1xbe offers six responsible gaming tools: deposit limits (daily, weekly, monthly), loss limits, session time limits, cool-off periods (24 hours to 1 month), self-exclusion (temporary or permanent), and marketing opt-out. All tools are available in your account settings. Limit reductions take effect immediately; increases require a 48-hour cooling period. Full details are on the Responsible Gaming page.

Log in to your 1xbe account, go to account settings, find the Responsible Gaming section, and select Deposit Limits. Choose your period (daily, weekly, or monthly), enter your limit amount in PKR, and save. The limit takes effect immediately. You can also activate this by emailing support@1xbe.online — the team will process it within one hour. Setting a limit before your first deposit is the single most effective thing you can do to keep betting enjoyable.

The first step is to use 1xbe's self-exclusion tool to put a firm barrier between yourself and the platform. Email support@1xbe.online with the subject line "Self-Exclusion Request" and we will process it within one hour. Your account balance will be returned to your withdrawal method. Please also speak to a trusted family member or close friend — this is genuinely important and speaking to someone you trust is often the most helpful thing you can do. You can also take the self-assessment quiz on our Responsible Gaming page. You are not alone in this.
Can't Find Your Answer?

The 1xbe support team is available 24/7 in both Urdu and English. Most issues are resolved within 30 minutes.

Email Support support@1xbe.online

Typically replies within 30 minutes. Use subject "FAQ" for fastest routing.

Live Chat Available inside your 1xbe account 24/7

Urdu and English available. Login and tap the chat icon.

Responsible Gaming For gambling-related concerns

Email support@1xbe.online — subject: "Responsible Gaming". Priority 1-hour response.

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Why Pakistani Players Trust 1xbe

Half a million registered players can not all be wrong. Here is what makes 1xbe the first choice for online betting in Pakistan.

Pakistani Mobile Payments

Easypaisa, JazzCash, NayaPay, SadaPay — all the payment methods Pakistani players actually use, all supported natively on 1xbe. Deposits in seconds, withdrawals typically under 15 minutes.

PSL Coverage

40+ markets per PSL match, live in-play betting updated ball by ball, and competitive odds that mean your winning bets return more PKR. The most complete PSL betting experience available.

Urdu Support 24/7

1xbe support agents are available around the clock in Urdu and English. Whether you have a question about a bet settlement, a deposit issue, or need responsible gaming help — we are here, in your language.

Secure & Fair Platform

SSL encryption on every page, provably fair game outcomes, strict age verification, and a responsible gaming framework built into the platform from day one — not added as an afterthought.

Pakistan-First Game Selection

Andar Bahar, Ludo, PSL betting, Crash Games, Baccarat — games and sports that Pakistani players genuinely want. Not a generic international casino with a translated interface.

Ongoing Promotions

Beyond the welcome bonus, 1xbe runs regular promotions for existing players — PSL offers, Ludo tournaments with PKR prize pools, reload bonuses, and cashback on cricket bets. Value on every deposit.

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Using This 1xbe FAQ Effectively

This FAQ page covers the most common questions Pakistani players ask about 1xbe — but it is not exhaustive. The platform has a lot of depth: multiple game types, several payment methods, a full responsible gaming framework, and various promotional structures. If your specific question is not answered here, there are two quick ways to get a response.

The first is live chat — available 24 hours a day inside your 1xbe account once you are logged in. This is the fastest channel for account-specific questions: deposit issues, withdrawal status, bet settlement queries. The live chat agents are trained to resolve most standard issues within a single conversation.

The second is email — support@1xbe.online. Use email for anything that requires documentation (such as sending a transaction reference or a screenshot of an issue), or for responsible gaming requests that you want handled with discretion. Email responses typically arrive within 30 minutes during normal hours and within two hours during the busiest periods. Include your registered mobile number in the email to speed up the process — it helps the team pull up your account instantly.

This FAQ is updated regularly as new features are added to 1xbe. If you notice any information that seems out of date, please let us know at support@1xbe.online — we appreciate the feedback from our Pakistani players.

Still Have Questions? Here Is What to Include When You Contact 1xbe Support

The faster you provide the right details, the faster the support team can help. For most queries, include:

Your registered mobile number — this identifies your account immediately
Transaction reference number — for deposit or withdrawal issues
Date and time of the issue — helps the team trace the relevant record
Screenshot if relevant — attach via email for faster resolution
Never include your password — 1xbe support will never ask for it
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PSL live betting, Andar Bahar, real-money Ludo, Crash Games, Baccarat — all with instant PKR deposits and withdrawals via Easypaisa and JazzCash. Join half a million Pakistani players on 1xbe.

18+ only  ·  T&Cs apply  ·  Responsible Gaming